If you live in Spain, please follow these steps to request your transaction history:
- Click on the 'Contact us' tab on this web page
- In the Subject drop down, choose Sending Certificate
- Complete the following fields on the form:
- Your full name
- Your customer ID number
- Your email address
- Your phone number
- Your country of residence
- Your Ria customer number
- The order number of your last transfer (this is not mandatory if you don't know it)
- The full name of your recipient
- Please attach a copy or picture of your ID document
- Init Date and End Date allow you to provide the date between which you'd like your transaction history
- Click Send message
We'll send your transaction history to the email address provided within 3 and 5 working days.