You may have experienced problems using your Crédit Agricole or BNP Paribas Mastercard due to an ongoing issue. Unfortunately, these banks are currently declining transfers made with their Mastercards. Both banks are aware of the issue, and our team is actively working with them to resolve it as soon as possible.

We're closely monitoring the situation and will provide an update as soon as it is available.

What should I do next?

Try using a different card:

We recommend using a different card to complete your transactions for now. Changing your payment method can help you avoid any interruptions.

Consider cash payments:

If you don’t have another card available, paying in cash may be an option for you. You can find out more about cash payments and where they can be made in our Help Center article.