How do I create a Ria account using the app?

• The US and Canada
• The Netherlands and other countries where Lite registration is available
• All other countries

Download the Ria App

You can download the Ria app in the Apple Store or in Google Play or scan the following QR code.

• Learn how to create a Ria account on the website
• You'll have an account already if you've sent money on Ria's website. You can use the same details to log in to your account on the app.
  
  

Creating an account in the USA and Canada

1. Open the app and tap Create a free account
2. The app will guess what country you’re in
   • Tap Yes if it’s correct
   • Tap No if it’s not correct and select your country
3. Enter your email address
4. Set up a password
5. Checkmark that you agree to our Terms and Conditions and tap Continue
6. Tell us about yourself and enter your:
   • First name
   • Middle name (optional)
   • Last name(s)
   • Date of birth
   • Phone number
7. Tap Continue
8. Subscribe to promotions, discounts and special offers; or opt out by tapping Not now
9. Tell us your address and tap Continue
10. Select and answer 3 security questions. Tap Continue
    
    

Creating an account in The Netherlands and in other countries where Lite registration is available

Lite registration is available to some customers in France, Finland, Norway, Sweden and Denmark. Alternatively, please follow these steps to register for an account in these regions.

Step one: create your digital account 

To create a digital account

1. Open the app and tap Create a free account
2. Choose your country
3. Enter your email address 
4. Choose your password
5. Choose to opt in or out of receiving marketing and promotional emails, as well as news from Ria
6. Enter your phone number
7. Verify your phone number 

Step two: create your profile

You can create your profile when you click on your profile icon and then choose Settings. If you start a transfer before you've created your profile you'll be prompted to create it before you verify your identity.

To create your profile:

1. Open your profile and choose Settings or start a transfer. We'll prompt you to create your profile when you initiate your first transfer (if you haven't created it already).
2. Provide your name
3. Enter your date of birth
4. Choose your occupation
   
   

Creating an account in all other countries

1. Open the app and tap Create a free account
2. The app will guess what country you’re in
   • Tap Yes if it’s correct
   • Tap No if it’s not correct and select your country
3. Enter your phone number
4. Verify your phone by entering the 6-digit code we send you
5. Create your password 
6. Checkmark that you agree to our Terms and Conditions and tap Continue
7. Tell us about yourself and enter your:
   • First name
   • Surname
   • Email
   • Date of birth
   • Other information dependent on your selected country, including Country of birth, Nationality, Occupation, and ID information
8. Tap Continue
9. Subscribe to promotions, discounts and special offers; or opt out by tapping Not now
10. Enter your address and tap Continue