Contact our Customer Care team

We are dedicated to providing you with the solutions you need to send money to friends and family across the globe. 

Have your questions answered using the following Ria resources:

• Online help center
• Live customer support
• Message form

Online help center

Before contacting Customer Care, we encourage you to use our online help center. This resource provides information and solutions to your most frequently-asked questions on topics such as send limits, cancellations and tracking your order.

Still have questions? We recommend using our live customer support or message form, both available at the bottom of the page. 

Live customer support

We can support you by phone or through our secure live chat service. During live chat hours, the orange chat button will be visible and located at the bottom of your screen. We recommend using our live customer support channels if your issue is urgent. 

Message form

For non-urgent issues, simply fill out our form, in as much detail as possible, and our team will be in touch.