General

Getting started

Sending money

• FAQs on fees and exchange rates
• How much money can I send?

Receiving money

• What ways can I receive a money transfer?
• What details will my recipient know about me if I send them a transfer?

Changes, cancellations and refunds

Holds, reviews or rejections

Account and security

Promotions

• How do I refer a friend to Ria?
• When is a Referral considered "qualified"?
• What promotions are available right now?
• Can you resend a promo code if I lost or forgot it?
• How do I use a promo code?
• How do I manage marketing preferences?

Technical issues

• I'm having trouble getting my identity verified with the app or website
• I'm having trouble setting up a transfer on the Ria website
• I can't access the Ria Money Transfer website
• Why am I being asked to contact Ria?

Terms and policies