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Ria Help Center
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Tell us about your issue and we'll get you the answers you need.
🔎 Tracking your transfer
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Track your transfer
Why is my transfer taking longer than usual?
How long do transfers take?
Something else
🛠️ Cancellations and refunds
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How do I cancel my transfer?
Why was my transfer canceled?
How long do refunds take?
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💸 Setting up a transfer
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How do I send money with Ria?
What are the transfer limits?
Find a cash pickup location
Something else
🛂 Verification
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My transfer is on hold, what do I need to do?
My transfer is under review, when will it be released?
Why is my transfer on hold?
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🧾 Your Ria account
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How do I create a Ria account?
How do I update my account information?
Why was my account locked or closed?
Something else
🛒 In-store transfer questions
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Walmart customer query
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❔ Something else...
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