As long as your order hasn't been paid out, you can change the first or last name of your recipient in the app or online in your account.
Follow the steps below:
- Click Activity
- Choose the transfer you want to modify
- On the Transfer details screen, click Modify online or Modify transfer in the Ria app
- Enter the recipient's name exactly as shown on their identity document
- Click Save
If you're sending a transfer for cash pickup, your recipient will need a piece of government-issued photo ID and the cash pickup PIN.