You can cancel your Fintoc-funded transfer in the Ria app.
- Head to the Activity screen in the app and choose the transfer you'd like to cancel
- On the Transfer details screen, open the Summary tab
- At the bottom of the screen, click Cancel transfer
- Choose the reason you're cancelling your transfer
- Click Confirm cancellation
Please note that it's not possible to cancel all Fintoc-funded transfers. We'll email you when we receive your cancellation request, and when your order has been cancelled.
Refunds
Once you've cancelled your transfer, please allow up to 3 working days for your money to be credited to your account.