The PIN (personal identification number) helps to keep your transfer secure. Your cash pickup recipient will need the order PIN to collect their cash transfer.

You'll find your PIN in your confirmation email, your account, or your physical receipt if you sent in person from a Ria location. 

To find your PIN in your account:

1. Log in to your account on the app or on the website
2. Go to the Activity Feed
3. Tap Details on the transfer you want to track
4. You'll find your PIN on the Details screen

To find you PIN on your physical receipt:

1. You'll find your PIN near the top-right corner of your receipt, just below the order number.

Next, learn how to share transfer details with your recipient.

Please note: If you make a change to your transfer, your PIN may also change. If this is the case, our Customer Care team will let you know and give you a new PIN.