We recognize that transfer reviews can be inconvenient, but they’re an important tool to keep our services open and secure for everyone.
Reviews typically take around 6 hours to complete. In rare cases this can take longer.
If we’ve requested documentation, please provide it as soon as possible as this will delay your money transfer. If we don’t hear from you within 7 days, your transfer will be canceled.
We'll let you know once your review is complete. Look out for emails and turn on push notifications to ensure you don't miss a thing.
Important: There is nothing you can do to expedite transfer reviews. Please do not attempt to contact our team to request an update.
This article covers the information we may request as part of a review: