Sending money with Ria on WhatsApp is simple. Follow the steps below to create and complete your transfer.
 

1. Start in WhatsApp

Open Ria’s official WhatsApp chat and select Send Money to begin.

Start here:
Send money with Ria on WhatsApp
 

2. Enter the amount

Type the amount you want to send (between $1 and $999.99 a day).

You’ll immediately see how much your recipient will receive in their local currency.

3. Add your recipient

Enter your recipient’s full name.

4. Choose the delivery method

Select how your recipient will receive the money:

• Bank deposit – money is sent directly to their bank account

• Cash pickup – choose the city and then select a pickup location

• Mobile wallet – money is sent directly to their wallet

5. Review your transfer

Before paying, you’ll see a summary that includes:

• Send amount

• Recipient details

• Delivery method

• Fees and total amount

If everything looks correct, select Yes, looks good.
If you need to make changes, choose Make changes to edit the transfer details.

6. Pay securely on the Ria website

After selecting Yes, looks good, you’ll be redirected to a secure payment page on Ria’s website to complete your transfer.

• New users: Create your profile and confirm recipient details

• Returning users: Enter the one-time passcode (OTP) sent to you

7. Add your payment method

Pay securely using your debit card.

If you’ve saved a card previously, simply enter the CVV to confirm the payment.

8. Transfer complete

Once the payment is confirmed, your transfer is sent. You'll receive your transfer receipt by email.

You’ll see a confirmation message and can return to WhatsApp to track the status of your transfer.

Manage your transfers in WhatsApp

After creating a transfer, you can return to WhatsApp to:

• Track your transfer

• Send money to the same recipient again

• Start a new transfer

• Change language or get help

How to cancel a transfer in WhatsApp

You can request cancellation directly in the WhatsApp chat.

1. Type “cancel” in WhatsApp (in English or Spanish).

2. You’ll see a list of your last 9 transfers.

3. Select the transfer you want to cancel.

4. If the transfer is eligible, you’ll receive a cancellation confirmation.

If the transfer can't be cancelled, you’ll be guided to contact us for support.

For support with rejected transfers, please click here. 

Need help?

Type "Help" in the WhatsApp conversation to start a chat with our Customer Care team.