I don't have access to the phone number I used to register anymore

To use our services, you'll need to have access to the phone number used to register for your account. If you don't have access anymore, find the scenario listed below that most accurately describes your situation and follow its directions. 

You are able to access your account, but need to update it

You’ll be able to update it in your Profile and settings. You can learn how to do that here:

• How do I update my phone number and email address?

You have been asked to verify your account and you no longer have access to the phone

If you’re using the app and being prompted to verify your account, switch the delivery method to email instead. If you use the website, we recommend to switch to the mobile app and use this feature.

Tap Didn’t receive the code? and then I can’t access this phone.

Remember to update your phone number after logging into your account.

You don’t have access to the phone number or email used on the account

Refer to this article for more information:

• I can't remember my credentials to log in. Can you help?