Push notifications help you stay updated on your transfers and account activity.
If you're not receiving notifications from the Ria app, check both your app settings and your device settings.
iPhone (iOS)
Step 1: Allow notifications when you install the app
The first time you use the Ria app, you'll be asked whether you'd like to receive notifications.
Tap Allow to receive notifications from the Ria app.
Step 2: Check your notification settings in the Ria app
- Open the Ria app.
- Go to Manage notifications.
- Make sure Push notifications is turned on.
Step 3: Check your device settings
If notifications are enabled in the app but you're still not receiving them:
- Open your device Settings.
- Search for Ria.
- Tap Notifications.
- Make sure Allow Notifications is turned on.
- Select Immediate Delivery under Notification Delivery.
Android
Step 1: Check your notification settings in the Ria app
- Open the Ria app.
- Go to Manage notifications.
- Make sure Push notifications is turned on.
Step 2: Check your device settings
If notifications are enabled in the app but you're still not receiving them:
- Open your device settings.
- Find Ria Money Transfer in your apps list.
- Open Notifications.
- Make sure notifications are enabled.