You can update your phone number and email with us in just a few steps!
In this article, we’ll cover:
Updating your phone number
On the app
- Tap the profile icon in the top left corner of your screen
- Tap Phone number
- Enter the correct phone number and tap Save
- Enter the verification code (sent by text to the new phone number)
On the website:
- Click Account on the left side of the screen
- Click Profile
- Click the pencil icon next to your Phone number
- Enter your updated phone number and click Continue
Updating your email address
You can update your email address in the Ria app. It's not something that you can do in your online account, and isn't something that our Customer Care team can help with.
- Tap the profile icon in the top left corner of your screen
- Tap Email
- Enter the correct email address and tap Verify
- Enter the verification code (sent to the new email address)
If you've have forgotten your email or phone number, please read: