The Colombian government requires all first-time recipients to complete a Declaración de Pago in order to receive an international money transfer.
This information helps to confirm the identity of a recipient, allowing them to receive international money transfers to their Colombian bank account.
How does my recipient complete a Declaración de Pago?
This depends on which bank your recipient holds an account with or the mobile wallet that they are receiving money to. Your recipient should follow the steps below to complete the Declaración de Pago for their provider.
Bancolombia
Your recipient needs to activate Abono Automatico in order to receive international money transfers. Your recipient will need to complete this process to receive money to their bank account or mobile wallet.
There are 3 ways that recipients can activate Abono Automatico:
- Online through Bancolombia's virtual branch for individuals.
- At a Bancolombia branch. Visit the Bancolombia website to find a branch.
- Through the international trade telephone line. You'll find contact details here.
Davivienda
- Recipients should follow these instructions to receive international money transfer
Banco de Bogotá
- Banco de Bogotá account holders don’t need to complete a registration form to receive their transfer. As long as the account details are correct, the transfer will be deposited automatically.
Nequi mobile wallet
- In order to receive international money transfers to a Nequi mobile wallet, first-time recipients must subscribe to automatic subscription through the order notification that they'll receive in the Notification Centre in their Nequi mobile wallet. Learn more.
DAVIPlata mobile wallet
- First-time recipients of international transfers to their DAVIPlata wallet must visit a Davivienda branch to claim the transfer. Learn more.
Other banks - payments made by Banco W (formerly Pagos Internacionales)
Our partner Banco W (formerly Pagos Internacionales) helps us make payments to all other banks in Colombia.
For large money transfers, senders may be asked to complete this form to show the origin of the funds.